Terms & Conditions

CANCELLATION POLICIES & RATES

Our cancellation policies apply to all reservations without exception.
For non-refundable reservations the cancellations or modifications are not
possible. For the standard reservations the cancellations are allowed 72hrs
before the arrival date at 14:00.

CASH

We accept cash payments, however we are unable to accept bills of €200,-
and €500,-.

CREDITCARD AUTHORIZATION & DEPOSIT

The hotel reserves the right to pre-authorize credit cards prior to your
arrival and the hotel reserves the right to request a deposit of € 50 upon
check-in.

DAMAGES & EXTRA CLEANING FEE

We expect the utmost respect of our guests for our property and
belongings.
When damages caused by severe neglect by the guest, we are forced to
charge all costs to the responsible booker. This will include repairs at cost,

extra costs for the cleaning, plus a daily room rate equal to the daily rate
that we would charge if the room was available, until the said room has
been returned to it's saleable condition.
For excessive dirty rooms an additional clean fee of €150 will be charged to
the guest.

DISTURBANCE

In case of & excessive disturbance & (loud noise, damages, unproper
behaviour), the hotel reserves the right to immediately terminate your
reservation without refund of the reservation nor the deposit paid.

FORCE MAJEURE

Hotel Damsquare does not accept any liability and makes no compensation
in any form when unable to offer services contracted by us due to
circumstances beyond our control: (natural) disaster, fire, war and
terrorism, strikes, riots, cancellation of flight/train/bus/boat, pandemics,
government regulations, labour disputes, unfavourable weather conditions
or other exceptional and catastrophic events, circumstances or
emergencies that make it impossible to stay at our hotel.

HOUSEKEEPING

We want to think of our planet and try to minimize using the water and
cleaning materials.
Housekeeping is available daily but in case you prefer no service, no

problem! Please just hang the do not disturb-sign or tell to the reception
that you prefer not to have the cleaning on that day.
Also re-using towels saves water and means fewer detergents that pollute
our planet.
Willing to re-use your towel? Please hang it on the rack in your room. Want
your towel replaced? Please leave it on the floor.

LIABILITY

Hotel Damsquare is not liable for any damages, loss or theft of goods and
can therefore not be obligated to pay any form of compensation
whatsoever in this context. Please use the safe in your room for your
valuable items.

MISSED CHECK OUT

Our check out time is until 10:30 hours in the morning. In case the guest is
not present in the room after 10:30 hours and the belongings are still
present, one of our management level team members will pack the
belongings to ensure the room can be cleaned by our housekeeping team
for the arriving guests of that day. The luggage/belongings will be stored in
a safe and secure area and can be picked up at the front office. An
additional €100,- packing costs will be invoiced, which will need to be paid
when picking up the belongings.

MONUMENTAL BUILDING

We are happy to let you know that Hotel Damsquare is located in a

monumental building at the centre of Amsterdam. That means that we don’t
have an elevator and rooms are not as isolated and soundproofed as
modern buildings are these nowadays.
All our rooms are all unique in sizes and measurements.

PETS

Pets are not allowed in the hotel.

SMOKING POLICY

Hotel Damsquare is a non smoking hotel and maintains a zero tolerance
policy for: Smoking, Narcotics & Drugs.
This policy applies to all rooms and public areas. When smoking in the
room or when drugs/narcotics are found in the room or in public areas, the
hotel reserves the right to issue a fine of €150 + costs for any damages.
The hotel reserves the right to immediately terminate your reservation
without refund of the reservation nor the deposit paid and legal action will
be taken.